Inside Technical Sales

Our client is an innovative, privately-owned company that specializes in the sales and servicing of high-quality industrial process equipment. They sell and service a complete line of manual and automated valves, actuation, fully lined pipe, and fittings, strainers, filtration, spray nozzles, steam equipment, and more.

Location - St. John , New Brunswick

Responsibilities:

•Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information, and quote preparation.

•Continuously nurture customer relations by answering the telephone, fax, and e-mail inquiries, verifying and entering customer-related data into our CRM, while escalating and monitoring issues when necessary.

•Administrate sales orders by entering orders into our CRM system, transferring orders to fulfillment, communicating the expected delivery date, and explaining stock-outs.

•Support outside sales team by preparing quotations and following up with customers for further clarification.

•Work closely with outside sales to troubleshoot problems and find solutions.

•Develop leads and sale opportunities by suggesting related products.

•Maintain and improves quality results by following standards, recommending improved policies and procedures.

•Update job knowledge by studying new product descriptions, participating in training sessions, and educational opportunities.

•Continually assessing competitors, trends, and identifying sales opportunities that leverage our large pool of product and solutions experience.

•Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Experience/Education

•Three years of inside sales experience selling electrical, electronic, digital/analog instrumentation and/or building mechanical related products or services.

•Experience in selling/supporting valves or other engineering products preferred.

•High degree of commitment to service excellence.

•Organized and detail-oriented.

• Intermediate computer proficiency with MS Office Suite.

•Excellent communication (verbal and written).

Great package for the successful candidate