Branch Supervisor

Reporting to the General Sales Manager, the Branch Supervisor (Ontario) will aid in the execution of strategies, goals, and tactics.

Responsibilities/Leadership:

• Motivate and develop an Ontario team to achieve and surpass branch objectives

• Act as a leader in his/her region for branch initiatives;

• Coach and mentor reports to drive greater internal employee growth (Catalytic Coaching)

• Demonstrate effective communication with all personnel, suppliers, customers and staff.

• Build & support engagement for corporate & branch initiatives and objectives within and between branches and demonstrate company values and commitment to Vision & Mission.

Customer Sales & Service:

· Perform all sales activities - Intake for quotations, sales orders, and customer requests.

· Determine product availability and coordinate with manufacturing / purchasing to confirm shipping dates to customers;

· Maintain records of quotations and complete follow-ups in a timely manner to maximize sales;

· Provide technical knowledge, support and recommendations to customers;

· Provide exceptional service to customers when responding to their requests for returns, order tracking and other concerns;

·Identify and qualify new business opportunities for Business Development and Account Management personnel;

· Conduct effective sales campaigns with customers to generate new business opportunities & sales;

· Ensure all interactions with customers are accurately recorded within the CRM System.

Branch Supervision

· Ensure that all operating activities focus on providing value to the customer

· Manage and review activity reports and KPI's (measurables) to determine performance and manage outcomes.

· Ensure compliance with provincial and company regulations and policies.

· Provide leadership, direction and remain accountable for development, maintenance and ongoing refinement of personally owned OMS processes;

· Work to optimize processes and a play a key role in the implementation of continual improvements, corrective actions and preventive actions within the Ontario Branch;

· Ensure sales processes and standards are fully integrated and utilized amongst the sales team;

· Provide training and technical leadership

· Understand and comply with the safety program and help promote a safe work environment.

· Displays a high level of technical and operational knowledge about our products and services.

· Developed leadership, communication and interpersonal skills.

Education;

· College/University education is preferred.

· Solid experience in sales.

· Previous experience in a warehouse or manufacturing environment preferred. Previous experience in target markets and product lines, along with industry contacts an asset.

· Previous experience in a professional sales system such as OMS, Sandler, SugarCRM an asset.

· Supervisory experience is an asset.

Salary – Commensurate with experience.

For qualified and interested candidates kindly forward an updated Word Document resume (or PDF) to info@TKConsulting.ca for consideration.